POLICIES

  • Smoking is not permitted in any guest room. Failure to comply will result in a $150 cleaning charge.
  • Pets are not permitted in Red Caboose Motel rooms. Failure to comply will result in a $150 cleaning charge.
  • Quiet time begins at 10PM.
  • No climbing on cabooses at any time.
  • Keys must be turned in at the time of check-out. A $10 replacement fee will be charged for every set of lost, stolen or misplaced keys.
  • The guest booking the room agrees to pay the amount indicated on the balance due portion of the invoice. If the charges are to be billed to a third party the guest agrees to be personally liable for payment of the charges in the event that the indicated third party, person, company or association fails to pay for any part or the full amount of such charges.
  • Guests will be held personally responsible for damages to the motel rooms.
  • A credit card is required in order to hold a reservation.
  • Cancellations: In order to avoid a charge equivalent to 1-nights stay all cancellations must be called in to the front desk at 717-687-5000 or 888-687-5005 no less than 24 hours before check-in. Cancellations received after 24 hours prior to check-in will be charged for 1-night. Cancellations for holidays and Day Out With Thomas events received after 7 days prior to check-in will be charged for 1-night. Call 717-687-5000 or 888-687-5005 for specific dates affected or to cancel your reservation. Reservations made through a third party booking site (such as Booking.com) must be cancelled through the same site.
  • Pictures of guest rooms on the Red Caboose Motel website and the online booking engine are not universally representative of all rooms on the Red Caboose Motel property. Each room is decorated and laid out differently. Front desk staff will make every effort to accommodate requests for a specific room as well as requests to switch rooms at the time of check-in. Requests for refunds because a room does not match the pictures shown on the website or booking engine will not be honored. Thank you for understanding. To view a room in-person before booking please contact the front desk at 717-687-5000.